Privacy policy

 Setoria – Privacy Policy

At Setoria, your privacy is as important as the clarity and quality we deliver with every product.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us.

By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (securely processed — Setoria does NOT store full card information)

🌐 Usage Data

Automatically collected when browsing:

  • Pages visited and time spent
  • Click behavior and navigation flow
  • Device type, browser type, and IP address

🍪 Cookies & Tracking

We use cookies to:

  • Enable essential website functionality
  • Save your cart and preferences
  • Improve your shopping experience
  • Analyze website performance

👉 You can disable cookies anytime through your browser settings.

💡 How We Use Your Data

We use your information to:

  • Process and deliver your Setoria orders
  • Send confirmations, updates, and shipping notifications
  • Improve our products and customer experience
  • Optimize website performance
  • Send promotions, restocks, and product launches (only with your consent)

🔒 Data Security

  • Your data is protected using secure systems and encryption
  • Payments are processed via PCI-compliant providers
  • We never sell your personal information
  • Data is only shared when necessary to fulfill your order or improve your experience

🤝 Sharing with Trusted Partners

We may share limited data with:

  • Payment providers (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Email service providers (for updates and notifications)
  • Review platforms (only if you choose to participate)

All partners follow strict data protection standards.

🧾 Your Rights

You have full control over your data. You may:

  • Request access to your personal data
  • Update or correct your information
  • Request deletion (where legally permitted)
  • Unsubscribe from marketing emails anytime
  • Manage cookies through your browser settings

📨 Communication Storage

Messages sent via our website or email may be securely stored to:

  • Provide better customer support
  • Maintain records of your orders and requests

All communication remains confidential.

🛠️ Policy Updates

We may update this Privacy Policy to reflect:

  • Legal or regulatory changes
  • Improvements to our services
  • Technology or platform updates

📌 The latest version will always be available on this page.

💬 Contact Us

If you have any questions or concerns regarding privacy, please visit our Contact Us page.

At Setoria, we are committed to providing a secure, transparent, and refined experience — so every interaction feels as smooth as every sip 🥂✨